Communications
Our dedicated team works across every channel.
We offer everything from strategy and content creation; to community management and customer service, creating meaningful connections between brands and users that deliver across a wide range of growth objectives. We’ll work with you to understand your consumers and present communications solutions that reach, engage and inspire.
We’ll map your audiences’ journey through the decision-making process, identifying all barriers and drivers they may face along the way to inform the messages they need to hear at each stage. Using the core creative platform as the lynchpin allows for consistency of message and to build a communications plan that ensures your audience takes the right journey.
Creating connections and communities across all social platforms, we seek to humanise brands and create content that adds value and drives engagement across social interactions. Our organic social expertise will inform a social strategy that helps to build your brand and inspires its users to become brand advocates.
Our influencer marketing campaigns deliver brand growth by using a network of content creators, which allows your brand to reach new audiences and drive awareness in a digital space.
Specialising in public relations across print, digital and social media. Refinery’s B2C and B2B PR teams deliver growth and create meaningful connections for audiences. As an experienced communications agency, we work with a large network of media contacts across key verticals and deliver results that build brand fame.
